Support

Home  >  Support
Our services & solutions
We provide lifelong free equipment related technical consulting services and process consulting services.
Technical consultation

Technical consultation

Our technicians have many years of experience in induction heating process. We conduct technical exchanges with outstanding companies in the industry every year. We will discuss with you the impact of various technical solutions on your components, materials, processes and costs. Through in-depth technical consultation, the most suitable solution is finally determined based on your requirements.

Operational support

Operational support

To ensure your induction systems keep on working at or beyond design performance, we provide you with comprehensive operational support services. First of all, we will send you product technical information, so that you can fully understand the product performance. Secondly, there are installation documents and installation videos that clearly guide you in the correct installation of the induction system. Thirdly, the user manual will explain how to properly install, use and maintain the induction system. Finally, if you have any further questions, you can always contact our 24-hour online customer service.

Induction coil services

Induction coil services

The size and turns of the induction coil, the material and shape of the workpiece, and the number of extension joints need proper matching to achieve higher heating efficiency and better heating effect. It is recommended to use a factory designed induction coil so you can get the right heating pattern and your induction heating power supply delivers maximum output. Every induction coil is documented in our database, which means you can easily replace or repair it when necessary. If you want to design the induction coil by yourself, you can discuss relevant issues with us, like how to build the perfect induction coil based on frequency, material, and power density.

Warranty services

Warranty services

Thanks for using LIHUA induction heating machines. From the date of purchase, our company provides you with a one-year warranty service for the whole machine. If there is any failure with equipment under normal use and within warranty period, we will provide free maintenance services. For equipment out of warranty, a fee-based service is available. In addition, you will enjoy free lifetime equipment-related technical consultation services and process consultation services.

Trusted By World’s Merchants
Providing Innovative And Sustainable Solutions.
The company adheres to the concept of reputation, creates the world quality, and establishes the corporate image. In line with the tenet of "creating wealth for customers and creating value for society", the company wholeheartedly provides better, newer and more abundant technology and service for new and old customers. Read More
询盘广告

询盘广告

Leave your message,We will get back to you within 24 hours, or you can contact us on Wechat or Whatsapp.

+86 135 3907 6945

Send Enquiry Now

We are a reliable supplier of induction heating equipment with 1-year warranty and lifetime technical support. We are looking forward to a win-win cooperation with you!